Amy Edmondson, Professor of Leadership and Management at the Harvard Business School and author of The Fearless Organization , set out to answer a simple question: Do high performing teams make fewer mistakes? She assumed it was a no-brainer. In her extensive study of hospital error rates, she compared reported error rates for high and low performing teams identified using a team diagnostic assessment. What she found initially seemed to suggest the opposite of what she expect

As we prepare for the Thanksgiving holiday, many are counting their blessings. However, why limit thanksgiving to a holiday? Making gratitude a daily discipline is a powerful way to change your thinking and cultivate a positive outlook on life. The research backs this up: grateful people experience less anxiety, less resentment, and more resilience when facing setbacks. According to Robert Emmons, “Gratitude blocks toxic emotions, such as envy, resentment, regret, and depress

For decades, General Electric (GE) was an industrial titan, a symbol of American innovation and corporate prowess. Yet, by the mid-2010s, the company was in crisis. Its once-unshakeable stock price was plummeting, its debt was spiraling, and a sense of malaise had settled over its vast operations. Then, in October 2018, Larry Culp stepped in as CEO, ushering in an era that would fundamentally transform not just the company's balance sheet, but its very soul. Culp's arrival m

Fear and courage are two fundamental elements of leadership that every aspiring leader must understand. Fear is a natural emotional...

The quote by British anthropologist John Lubbock aptly sums up the importance of having a leadership mindset, “What we see depends on...

Any time I create a boundary it is because I either do not trust myself, or I do not trust the other person. Why is it then that clear...

A manager can cultivate either fear and self-protection or confidence and curiosity. The difference is engagement. The key to effective...

I remember vividly the stories my father would tell of his travels to the former USSR during the Cold War years in the '70’s. Unbeknownst...

Amy Edmondson came across a surprising discovery when researching the relationship between teamwork and error rates in hospital settings....