Steve Jobs was known for repeating himself. In fact, he was relentless about it. "Focus means saying no." "Simplicity is worth the hard work." "Small teams run circles around committees." He returned to the same first principles in meeting after meeting. Repetition didn’t dilute his message. Repetition became his signature. People knew exactly what Jobs stood for because he never let them forget it. By the end, those ideas weren’t just his. They were Apple’s. Most leaders do

Think about the best team you’ve ever been on. Now think about the worst. If you’re like most people, what you remember most is trust, or the lack of it.

The most reliable predictor of how a team will perform in the future is the drive to continuously improve on how they’re working...

When I was a teenager my dad would take my brother and me backpacking in the mountains, and the three of us would disappear into the...

Poor communication is one of the most common reasons for mistrust on teams, and a leading contributor to poor results. Poor communication...

Listening is a magnetic and strange thing, a creative force. The friends and colleagues who listen to us are the ones we move toward....

I have worked with individuals and teams for many years, and have always been puzzled by how a group of individuals with core values of...