Amy Edmondson, Professor of Leadership and Management at the Harvard Business School and author of The Fearless Organization , set out to answer a simple question: Do high performing teams make fewer mistakes? She assumed it was a no-brainer. In her extensive study of hospital error rates, she compared reported error rates for high and low performing teams identified using a team diagnostic assessment. What she found initially seemed to suggest the opposite of what she expect

As we prepare for the Thanksgiving holiday, many are counting their blessings. However, why limit thanksgiving to a holiday? Making gratitude a daily discipline is a powerful way to change your thinking and cultivate a positive outlook on life. The research backs this up: grateful people experience less anxiety, less resentment, and more resilience when facing setbacks. According to Robert Emmons, “Gratitude blocks toxic emotions, such as envy, resentment, regret, and depress

Any time I create a boundary it is because I either do not trust myself, or I do not trust the other person. Why is it then that clear...

Amy Edmondson came across a surprising discovery when researching the relationship between teamwork and error rates in hospital settings....

It seems at times we’re suffering a national epidemic of boredom. We have distain for routine duties under the guise of working on the...

We’re getting trust all wrong. Too often we embrace a pessimistic view of trust, and we’re reaping low trust as a result. The view that...

Jane was a whirlwind of activity. Full of energy and ideas, she started her new role as the VP of Marketing for a financial services...

Follow the latest leadership fad and you are likely to get whiplash. Like a pendulum set in motion, the leadership industry swings...

A common practice among some leaders is to tell people how to do something without ever telling them the mission or explaining why the...

How do you know when a relationship is in real danger? When the other person stops talking. Contrary to what many believe, the absence of...

Almost ten years ago, Kouzes and Posner, authors of the best-selling book, The Leadership Challenge, conducted a major research study on...

Listening is a magnetic and strange thing, a creative force. The friends and colleagues who listen to us are the ones we move toward....

Trust is a key measure of the quality of our relationships. It's the lubricant that makes agility possible on High Performing Teams....