I count Thomas as one of the top ten most impactful people in my life. When I say impactful, I mean he changed the direction of my life...

Follow the latest leadership fad and you are likely to get whiplash. Like a pendulum set in motion, the leadership industry swings...

Rearrange the letters in “listen” and what does it spell? Can you remember a time when you were taught how to listen? Few of us can, even...

This is one of the great paradoxes of leadership. As human beings we are hard-wired for action, but listening feels like the opposite of...

If there is a single attribute essential for a leader, it is the habit of listening for understanding. Why? Because people do not care...

I have worked with individuals and teams for many years, and have always been puzzled by how a group of individuals with core values of...