COACHING FOR DEVELOPMENT
"How can I consistently grow in my development as a person and as a leader?” Our 23 years of experience have shown that one of the most effective strategies to sustain ongoing growth is coaching.
Individual & Team Coaching
Who are the coaches?
Team Trek coaches are trained professionals with many years of experience leading their own high-performance teams. Our coaches have backgrounds in manufacturing, logistics, sales, marketing, and operations. They have worked in Fortune 500 corporations, small businesses, non-profits, and health care companies.
Why coaching with Team Trek?
Team Trek coaches are highly skilled at helping clients gain clarity on three important leadership questions – 1) Who am I? 2) Who do I want to be? and 3) How am I going to get there? They help clients understand their strengths and weaknesses as a leader, develop an action plan for achieving their full potential, and hold them accountable to their commitments.
What is the purpose of coaching?
Research shows that organizations do not grow if the leaders are not growing. Leaders routinely state that their success is directly tied to the investment of a mentor or coach both within and outside the organization. Leaders report to us that they benefit from the opportunity to speak confidentially to someone outside the organization with a fresh perspective, and the experience of having worked with leaders from a variety of organizations.
Where does the coaching take place?
Coaching can take place face-to-face if the coach is in the same city as the client. Other options include Skype, FaceTime and phone calls.
When does coaching occur?
Coaching sessions are typically 30-60 minutes in length and take place 1-2 times per month. However, one size does not fit all. Team Trek coaches customize services to meet each client’s unique needs and schedule.
How does Team Trek coaching work?
Coaching through Team Trek usually begins with a request from a manager or sponsor within the organization. A meeting involving the Team Trek coach, sponsor and coaching client helps clarify expectations and the method for evaluating the effectiveness of coaching. Early in the process, Team Trek coaches typically utilize a 360 assessment to increase the client’s awareness of how they are they are perceived. Team Trek’s Character and Culture workbook provides extensive content on leadership development and serves as a guide for topics of conversation during coaching sessions.
What clients are saying:
Our journey began two years ago when we were faced with a conundrum: continuing to improve service while reducing costs. Being in a capital intensive industry, complete modernization of the assets was not an option. We had become complacent with the nominal incremental year-over-year improvement. We needed to make a step change.
Our converting division had achieved dramatic results netting a 30% increase in incremental capacity by working with Team Trek. This influenced me to send my leadership team to a week of training with Team Trek where we learned that through the following principles we could create a culture of Actively Engaged employees – 100% Responsibility, clear communication, creating a “safe” environment, engaging in healthy conflict. Subsequently, all of our mills have worked with Team Trek to train managers and hourly associates.
The results have been very positive. For example, at our Pennsylvania mill – 1) Throughput increased 18%; 2) Quality complaints reduced by 50%; 3) Cost per unit decreased 14%; 4) Percent uptime improved by 2.3%. The other benefits of Team Trek are soft or intangible. Our interactions and meetings are more productive. Trust levels are at an all-time high. Cooperation and collaboration among employees is dramatically better. And finally, on a personal level, employees are reporting improved personal happiness.
In conclusion, Team Trek is a true business partner with our division, with a genuine interest in our success. Their associates have a passion for what they do and are able to transfer their knowledge and skills to our employees. We have sent all levels of employees through Team Trek, and each one has returned a changed person. Team Trek coaching does not stop after the initial week’s training. It continues until the employee is confident they understand and can apply the concepts in practical application.
Dave Briere, WestRock
SVP Recycled Paperboard Mill Ops