W. Gary Gore

Owner and CEO, Team Trek Inc
Founding Partner, Team Trek Coaching Groups

W. Gary Gore W. Gary Gore is the owner and president of Team Trek and the author of Navigating Change - a Field Guide to Personal Growth.

Prior to his starting Team Trek in 1994 Gary was an executive for several grain marketing and transportation corporations - Cargill Incorporated, Ralston Purina Company, Cook Industries, Gulf Coast Grain Company, Southern Marine Transportation Company, and Sparks Commodities Company. He has been responsible for trading operations of over $2.0 billion and built a number of high performance executive teams.

As a founding partner of Team Trek Coaching Group (TCG), Gary provides executive and team coaching in support of and outside Team Trek programs and clients. In addition to coaching, TCG trains and certifies professional, executive coaches and offers a variety of targeted assignments. Gary earned a degree in journalism from Baker University followed by studies in economics at Harvard University and history and philosophy at the University of Memphis.

Gary has worked with profit and non-profit corporations across a variety of industries and organizations. Throughout his career at Team Trek and TCG he has coached and facilitated over one hundred different companies bringing a wealth of practical hands-on business skills and strategies. To contact Gary, click here.

Lori Gore

Chief Information Officer, Team Trek Inc

Lori Gore Lori Gore is the Chief Information Officer of Team Trek. In the position of CIO, her responsibilities are wide ranging from administrative to marketing and sales. Lori is known for her high energy, creativity, and "can do attitude" and is the person who really makes the company work.

Prior to coming to Team Trek in 1998 Lori was with Federal Express Corporation in various operations management roles. Her most recent job with FedEx was Senior Manager, Tampa, Florida. She had extensive management, planning, and administrative responsibilities in her experience with FedEx. Lori is a native of Ohio and attended Kent State University.

In addition to her role as CIO Lori frequently serves as a facilitator and safety instructor, serving Team Trek's over one hundred corporate clients. To contact Lori, click here.

Conrad Lehfeldt

Chief Operating Officer, Team Trek Inc

Conrad Lehfeldt Conrad Lehfeldt holds the position of Chief Operating Officer at Team Trek.

Prior to starting work at Team Trek in 2005, Conrad worked for 15 years as an executive at MIFA, one of the oldest and most respected nonprofits in Memphis, TN. He directed a number of high performance teams whose programs improved the lives of 60,000 disadvantaged children, families and seniors each year.

In his current position with Team Trek, Conrad designs and facilitates programs for dozens of corporations, from Fortune 500 companies to small family-owned businesses. Conrad brings a wealth of experience in culture change, leadership development and teambuilding to his position. He also provides executive and team coaching. He earned a Bachelors degree from Rhodes College and a Masters of Science in Social Work from the University of Tennessee. Conrad and his wife Johanna and daughters Grace and Hannah live in Heber Springs, AR. To contact Conrad, click here.

Lelia Chapman

Vice President of Business Development, Team Trek Inc.

Lelia Chapman Lelia Chapman is Vice President of Business Development of Team Trek, a premier provider of experiential leadership and team building. At Team Trek Lelia will develop new business relationships, facilitate programs and provide executive coaching. You can expect her to bring a high level of passion and energy to assisting clients achieve their objectives.

Prior to joining Team Trek in 2014 Lelia was with American Home Shield, a division of ServiceMaster for 23 years. She served in a variety of roles, her most recent was Vice President of Real Estate Sales whereby she was responsible for the real estate channel, national sales force and partnerships.

Her executive profile includes the following:

  • Proven B2B2C business development background and negotiation skills.
  • Versatility in building collaborative relationships of trust with a focus on results.
  • Experienced leader with proven ability to skillfully develop a change management strategy and implement change.
  • Skilled communicator who drives engagement by clearly articulating vision and building awareness to the need for change.
  • Innovative strategic thinker and problem solver.

Lelia's education includes a B.S. in Business Administration from Campbell University, a Graduate of the ServiceMaster MBA program, Duke University Fuqua School of Business Program on Managing Customer Value, UNC Executive Program on Strategy Planning and Business Decision Making, Master's Degree of Organizational Leadership from Gonzaga University, and Prosci Change Management Certification. Lelia also serves on the board of JDRF. To contact Lelia, click here.

Jeanne Gray Carr

Managing Partner TCG, Team Trek Coaching Groups

Jeanne Gray Carr Jeanne joined Team Trek in 2004 as Managing Partner, Team Trek Coaching Group. Before joining Team Trek, she was an independent Executive Coach/Leadership Consultant and CEO/President of a large regional social service agency headquartered in Memphis, TN. Prior to that, Jeanne was Vice President, Human Resources for AutoZone in Memphis, TN. Before moving to Memphis, she was Director, Human Resources for American Greetings in Cleveland, OH with manufacturing plants located in a variety of locations in the southern U.S.

Since 2000, Jeanne has served as executive coach, leadership consultant, team facilitator, program developer, facilitator, and organizational effectiveness consultant to a wide variety of organizations undergoing restructurings, leadership changes, mergers, acquisitions, and processes to upgrade and leverage leadership talent. She has worked with clients in the United States, Canada, Mexico, Brazil, Europe, South Africa, China, Singapore, and Australia.

In her work with clients, Jeanne has:

  • Coached executives and their teams to achieve personal and business goals with measurable results.
  • Designed and facilitated training programs in a variety of areas: leadership, emotional intelligence, employee engagement, team building, change management, communications, career development, interviewing and selection, strategic human resources, and executive coaching.
  • Conducted needs assessments, designed and conducted organizational surveys, and facilitated off-site retreats/team building at the Team Trek Learning Center in Heber Springs, AR.
  • Designed and delivered 360° feedback as an integral part of executive coaching, professional development, performance management, and talent management.
  • Designed and delivered team building simulations and workshops to help groups be more engaged, productive, and personally fulfilled.

Jeanne has a Bachelor's Degree in Human Ecology from Cornell University, and worked with organizations in education, transportation, manufacturing, government, health care, arts, research & development, conservation, consumer services, retailing, food, and financial services. To contact Jeanne, click here.

Mike Moss

Master Facilitator

Mike Moss Mike Moss is a Master Facilitator for Team Trek and has worked with us for the past ten years.

Mike joined Team Trek after a long and successful career with Federal Express, most recently as Managing Director over operations in the Carolinas and the Caribbean. Mike also distinguished himself in serving two years at the Federal Express Leadership Institute as a leadership facilitator and creator of programs. He brings a wealth of hands on business experience and is greatly appreciated by Team Trek participants for his insights into real world problems. To contact Mike, click here.

Mike Gore

Master Facilitator

Mike Gore Team Trek welcomed Mike Gore to our group in 2013. Prior to joining Team Trek Mike spent over 20 years in the financial services industry, including eight years as a Strategist for Acxiom Corporation, a global technology company. In his Strategist role at Acxiom, Mike directed analytic and delivery teams in multi-million dollar consulting engagements for clients such as Bank of America, Citigroup, E*Trade and SunTrust Bank. In August 2009, Mike left Acxiom to work on the successful launch of Infusion Marketing Group in Memphis, Tennessee, a start-up marketing agency specializing in customer analytics and database marketing services for mid-tier retail banks.

Mike holds a Bachelor's degree in Economics from Rhodes College in Memphis, TN and completed the coursework towards a Master of Science in Business Administration from University of Memphis. Mike is a graduate of Leadership Memphis. To contact Mike, click here.

Margaret Thompson

Program Coordinator

Margaret Thompson Margaret Thompson is the Program Coordinator for all Team Trek programs and workshops. She joined Team Trek in 2006 as Lori's "right hand" assisting primarily in administrative duties and serving as a facilitator for youth programs at Team Trek.

Over the years Margaret's role has developed to where she is involved in many areas of the company. Along with coordinating Team Trek programs, assisting Team Trek President, Gary Gore and COO Conrad Lehfeldt, Margaret designs and oversees teamtrek.com, workshop development, assessment administration, and community program facilitation. She is also involved with Team Trek Coaching Group by managing corporate and team coaching invoicing. Finally, if you ever need to call our corporate office, Margaret will most likely be the person that you will speak to!

Before joining Team Trek, Margaret worked in her hometown of Birmingham, AL for White Plume Technologies, a medical software company, where she traveled around the country installing coding software and training practices on how to use it. She earned her bachelor's degree from Vanderbilt University, graduating magnum cum laude with a major in Human and Organizational Development with an emphasis in Business Leadership. To contact Margaret, click here.

Louis Lee

Master Facilitator

Louis Lee Louis Lee joined Team Trek after success in both the world of business and sports. Louis brings wisdom and passion to his role as a master facilitator and executive coach.

Louis’ business career spans 35 years with State Farm. In 1980 he began with an assignment of 500 policies which grew to over 10,000. Louis and his team have been in the top 5 agencies in Arkansas for most of the past twenty years, and Louis was awarded the elite President’s Club award eight times. Louis is known throughout State Farm for his ability to build high performing teams that produce extraordinary results.

Louis has also excelled in the world of golf. His career highs include ten Arkansas State Amateur Championships, awarded all-SEC 4 years and all-American 1 year at Louisiana State University, 2011 USGA Senior Amateur Champion, and 2011 U.S. National Senior Team Championship. Louis has been inducted into both the Arkansas Golf Hall of Fame and the National Senior Amateur Golf Hall of Fame.

Louis’ education includes a degree in Business Administration from LSU. He also serves as trustee of Baptist Medical System of Arkansas, Board Member of Baptist Hospital and is a highly regarded member and Sunday School teacher at First Baptist Church of Heber Springs.

Mike Spence

Master Facilitator

Mike Spence Mike Spence joined Team Trek in 2015, and brings his successful manufacturing experience, wisdom and passion to his role as a master facilitator and executive coach.

Mike’s manufacturing career spanned 34 years with Kraft Foods and Nestle USA. In 1980 he began his career with Kraft and moved across the US working at seven different manufacturing / headquarters locations in six different states progressing through roles of increased responsibility. Mike in his last assignment led a highly skilled team that was responsible for a facility that grew from a five day operation supported by 500 employees to one of 1200 employees working a seven / twenty-four operation. In 2010 after a successful $80 Million expansion project, Mike was chosen to be part of the senior leadership team that transitioned the $2.0 Billion dollar business he supported from Kraft to Nestle. After that successful business transition Mike retired in 2014.

In addition to Team Trek, Mike supports local organizations where he lives in northeastern Wisconsin such as the Children’s Hospital of Wisconsin and the YMCA of the Fox Cities volunteering his time supporting major charity and strategic planning programs. To contact Mike, click here.